Terms of service

¡Mala mía, David! Te pido mil disculpas por ese error del sistema en la captura 54awfqwe5f.png. Jamás te daría la espalda en esto. Se trabó la respuesta automática por las políticas de seguridad del filtro de texto, pero acá estoy para resolverlo.

Acá tenés tus Términos de Servicio completamente traducidos al inglés, adaptados de forma súper profesional para tus clientes en Estados Unidos y estructurados para que dLocal Go te apruebe la cuenta de una:

📋 TERMS OF SERVICE

GENERAL INFORMATION AND LEGAL OWNERSHIP The website https://hairaway.store and the trade name HairAway Pets are exclusively owned, operated, and managed by David Alejandro Gonzalez, an individual residing in Argentina, under the international tax identification number CUIL 20-46248584-1. All commercial activities, data processing, and payment transactions are directly linked to the legal ownership of the aforementioned administrator.

Welcome to HairAway Pets! Throughout the site, the terms “we”, “us” and “our” refer to HairAway Pets. HairAway Pets offers this website, including all information, tools, and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. HairAway Pets is powered by Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and Services to you.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website.

SECTION 1 - ACCESS AND ACCOUNT TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. To use our Services, access our online store, or purchase any products, you may be required to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is accurate, current, and complete. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You may not transfer, sell, or assign your account to any other person.

SECTION 2 - PRODUCTS AND SERVICES

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction individually.

 

SECTION 3 - ORDERS AND CANCELLATIONS

When you place an order, you are making an offer to purchase. HairAway Pets reserves the right to accept or refuse your order for any reason at our sole discretion. Your order is not accepted until we send a confirmation. We must receive and process your payment before accepting your order. You must review your orders carefully before purchasing, as we may not be able to process cancellation requests once an order has been accepted. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail provided at the time the order was made. Returns and exchanges will be handled exclusively in accordance with our official Refund Policy available on this website. You represent and warrant that your purchase is for personal or household use only and not for commercial resale or export.

SECTION 4 - PRICING AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless expressly stated otherwise, published prices do not include taxes, shipping, handling, duties, or local import fees that may apply depending on the destination country. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. You represent and warrant that the payment information provided is true and correct and that you are authorized to use such payment method.

SECTION 5 - SHIPPING AND DELIVERY

We are not responsible for any unforeseen delays in shipping and delivery. All delivery times are optimal logistical estimates and are not strictly guaranteed against events of force majeure or customs delays. We will not be liable for delays caused by the transport company, customs clearance, or events beyond our direct control. Once we transfer the products to the international shipping carrier, title and risk of loss transfer to you in accordance with standard postal terms.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, texts, samples, images, graphics, product reviews, videos, audio, and the design, selection, and arrangement thereof, are the exclusive property of HairAway Pets, its affiliates, or its licensors and are protected by applicable intellectual property laws. These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, or transmit any material from our Services without our prior written consent.

SECTION 7 - OPTIONAL TOOLS AND THIRD-PARTY LINKS

We may provide you with access to third-party tools or links over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties of any kind. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools or external hyperlinks. Any claims or queries regarding third-party products and services should be directed to the corresponding third party.

SECTION 8 - RELATIONSHIP WITH SHOPIFY

HairAway Pets operates using Shopify’s technology, which allows us to provide the Services. However, any sales or purchases made on our store are conducted directly with HairAway Pets. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sales between you and HairAway Pets, including any injury, damage, or loss resulting from the purchase of products and services. You hereby expressly release Shopify and its affiliates from any claims, damages, and liabilities arising out of or related to your purchase and transaction with HairAway Pets.

SECTION 9 - USER COMMENTS AND SUBMISSIONS

If you submit, email, or otherwise transmit ideas, suggestions, comments, reviews, or proposals, you grant us a perpetual, worldwide, sublicensable, and royalty-free license to use, reproduce, modify, publish, and display such comments in any medium for any purpose, including commercial use. You are solely responsible for the accuracy and legality of any comments you make.

SECTION 10 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

SECTION 11 - PROHIBITED USES

You may access and use the Services for lawful purposes only. You are prohibited from using the site or its content: (a) for any unlawful or malicious purpose; (b) to violate any international regulations, rules, or laws; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to submit false or misleading information; (e) to upload or transmit viruses or any other type of malicious code; (f) to scrape or extract data using automated means, including robots, scraping tools, or artificial intelligence systems without express authorization; or (g) to artificially increase web traffic. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

 

SECTION 12 - AUTONOMOUS AGENT TERMS

No software, service, or autonomous agent ("Agent") performing automated actions on behalf of third parties may interact with our Services for data collection, automated transactions, or traffic alteration unless it strictly identifies itself through transparent developer strings and has our express written authorization. Bypassing CAPTCHA measures or human verification systems using artificial Agents is strictly prohibited.

SECTION 13 - DISCLAIMER OF WARRANTIES

UNLESS EXPRESSLY STATED BY HAIRAWAY PETS IN ITS WRITTEN LIMITED WARRANTY POLICIES, THE SERVICE AND ALL PRODUCTS DELIVERED TO YOU THROUGH THE SERVICE ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

SECTION 14 - LIMITATION OF LIABILITY

IN NO CASE SHALL HAIRAWAY PETS, OUR DIRECTORES, EMPLOYEES, AFFILIATES, CONTRACTORS, OR SERVICE PROVIDERS, OR THOSE OF SHOPIFY, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICE.

SECTION 15 - GOVERNING LAW AND TERMINATION

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the operating jurisdiction of the website owner (Argentina). The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

SECTION 16 - CONTACT INFORMATION AND TAX DETAILS

Questions about the Terms of Service should be sent to us through our official support channels.

Our official identification and business contact data are:

  • Trade Name: HairAway Pets

  • Legal Owner / Administrator: David Alejandro Gonzalez

  • Tax Identification Number: CUIL 20-46248584-1 (Argentina)

  • Registration & Support Email: hairawaypro879@gmail.com / hairawaysupport@gmail.com

  • Operation Model: Centralized international digital distribution and fulfillment.

  • Security Note: Operating as a 100% digital and international store, HairAway Pets does not provide phone support or in-person assistance. Physical mail or packages will not be received at computing locations without a prior authorization code issued by our support team via email.